Privacy Policy – Lancaster Gunn Accounting & Tax Pty Ltd
Effective Date: 6 March 2026At Lancaster Gunn Accounting & Tax Pty Ltd, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
1. Information We Collect
We may collect personal information from you when you interact with our services, including:
Name, email address, phone number, and postal address
Business or tax information relevant to accounting or taxation services
Payment information (if applicable)
Any information you provide through our website forms, emails, or phone inquiries
Usage information from our website, such as IP address, browser type, and pages visited
2. How We Use Your Information
We use your information to:
Provide accounting, tax, and related services
Communicate with you about your accounts, services, or inquiries
Improve our services and website experience
Comply with legal obligations, including taxation and reporting requirements
3. Disclosure of Personal Information
We will not sell or trade your personal information. We may disclose your information to:
Government or regulatory authorities when required by law
Third-party service providers who help us deliver our services (e.g., payment processors, cloud storage providers)
Other parties with your consent
4. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, including:
Secure storage of digital and physical records
Encryption of sensitive data where possible
Limiting access to staff and authorised service providers only
5. Access and Correction
You may request access to the personal information we hold about you or request that it be corrected. To do so, please contact us at:
Email: info@lancastergunn.com.au
Phone: +61 7 1234 5678
We will respond to your request within a reasonable time and in accordance with the APPs.
6. Cookies and Tracking
Our website may use cookies and other tracking technologies to improve user experience and analyse website traffic. You can manage cookies via your browser settings.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be available on our website. We encourage you to review it periodically.
8. Contact Us
For questions or concerns regarding this Privacy Policy or your personal information, please contact us:
Lancaster Gunn Accounting & Tax Pty Ltd
Level 10, 95 North Quay, Brisbane QLD 4000
Email: alexander@lancastergunn.com.au
Phone: +61 422 807 275